Our Approach


Effective Communications Effective communications can be the deciding factor between success or failure of a program.
We help manage stakeholder expectations through strategic communications such as web FAQs, outreach briefings and targeted documentation. Throughout an engagement, status reports contain appropriate details, metrics and progress towards milestones.

We use agency standard templates and processes as well as our own turn-key communication plans, project schedules, status reports, and executive dashboards.

Speed and Accuracy

We understand that our clients have time-sensitive requirements. In particular, we are familiar with critical deadlines with respect to national security programs. Our experience and work ethic allow us to meet tight deadlines without sacrificing quality.

Our personnel have successfully managed information shaing programs for intelligence and law enforcement agencies. We know what processes are required and how to get things done efficiently. This reduces risk and provides our clients peace of mind.

Understanding a program's mission and lifecycle, we work with teams to implement privacy requirements as painlessly and practically as possible. We protect fast-moving programs by anticipating privacy risks and impacts, helping to avoid both delays to deployment and future problems.

Dedication to Quality

Highlight Technologies uses PMI PMBOK, CMMI
and ISO 9001 principles to perform quality planning, quality assurance and quality control.

As a standard practice,
our teams use repeatable, documented processes and templates. We perform continuous process improvment by performing regular reviews of processes for relevance and effectiveness, and updating as appropriate.

Highlight Technologies uses agile, PMI^® based project management processes to maximize the value of deliverables by building in client reviews and feedback in incremental stages of development.